How much is shipping?
- This depends on the product ordered, the total weight, and where we’re shipping to.
How long does it take for an order to arrive?
- Items will be shipped in about 3-4 business days. If you are still not sure, just email us. We’re happy to help.
Why have I not received any order confirmation details?
- Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send 3-4 emails, including order confirmation, a fulfillment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
What is your refund policy?
- Physical products can be refunded if dissatisfied. Unfortunately due to the nature of our digital products if you have already downloaded we are unable to refund any digital product after fulfillment.
How do I contact you?
- Email us at email@example.com
How do I access the members area?
- If you have not signed up for a membership CLICK HERE
- If you are a member and are signed in CLICK HERE
- If you are a member and not signed in CLICK HERE
- Customer Account CLICK HERE
- Please try clearing your cache or accessing from a different browser if you are having issues entering the members area. Most of the time if you are not able to enter it is because an incorrect email. Contact firstname.lastname@example.org if this is the case.